Warranty Policy
Hosted ASIC Miners – 7-Year Full Warranty
For miners hosted in our state-of-the-art facilities, OneMiners offers an unmatched 7-year full warranty—one of the longest in the industry.
Our hosted warranty covers:
- ✅ Free and fast repairs, thanks to on-site repair centers
- 🔄 No charges for spare parts, including:
- Fans
- PSUs
- Cables
- 🧰 No labor or diagnostic fees
- 🚀 Minimized downtime through rapid on-site service
Shipped ASIC Miners – 12-Month Warranty
For ASIC miners shipped directly to our customers, we provide a standard 1-year warranty, unless the manufacturer specifies otherwise.
This warranty includes:
- ✅ Free repairs
- 🔁 Replacement of units when necessary
- 📘 Valid only when used in line with official operating instructions
⚠️ Please note: Damage caused by misuse, unauthorized modifications, or non-compliant operation may void the warranty.
🛠️ Post-Warranty Support
Even after the standard warranty ends, we’ve got you covered. We offer affordable out-of-warranty repairs, typically ranging from $80 to $220 USD, depending on the issue and parts required.
Complimentary Services for All Customers
Whether your miner is shipped or hosted, all OneMiners clients benefit from ongoing value-added services at no extra cost (during warranty):
- 🖥️ Remote diagnostics
- 📊 Real-time monitoring
- 📞 Dedicated technical support
- 🔄 Firmware upgrades and system maintenance
We are committed to ensuring your mining experience is smooth, efficient, and fully supported—every step of the way.
