Privacy Policy

Effective Date: 29.07.2026
Last Updated: 29.07.2026

This Privacy Policy describes how CircleHash LLC d/b/a OneMiners ("OneMiners," "CircleHash," "we," "us," or "our") collects, uses, stores, discloses, and otherwise processes personal data in connection with oneminers.com, our products, our hosting and related services, our customer support channels, and our mobile application.

1. Data Controller

For the purposes of applicable data protection law, the data controller is:

CircleHash LLC d/b/a OneMiners
701 TILLERY ST 12
Austin, Texas 78702
United States
Email: info@oneminers.com

2. EU Representative

Where required under Article 27 GDPR, our representative in the European Union is:

Adam Beňo
Rostovská 260/2b
101 00 Praha 10 - Vršovice
Czech Republic
Email: adam@oneminers.com

3. Scope

This Privacy Policy applies to personal data collected through:

• our website and related online pages;

• checkout, ordering, billing, and account-related processes;

• product sales, hosting arrangements, repairs, warranties, logistics, and support;

• sales, technical, and business inquiries;

• the OneMiners mobile application and related account functions.

This Privacy Policy does not apply to third-party services, websites, or platforms that are not controlled by us, even if they are linked from our website.

4. Personal Data We May Collect

Depending on the nature of your interaction with us, we may collect the following categories of personal data:

• Identity and contact data, such as your name, company name, billing address, shipping address, email address, and phone number;

• Order and transaction data, such as products ordered, invoices, payment confirmations, shipping information, and support history;

• Account and technical data, such as account credentials, browser type, device information, IP address, operating system, and system logs;

• Communications data, such as emails, contact form submissions, support tickets, and related correspondence;

• Compliance and verification data, where reasonably necessary for fraud prevention, shipping, warranty, tax, accounting, transaction review, or legal compliance;

• App-related data, including data required to administer mobile app accounts and related account management functions.

We do not intentionally collect special category data unless reasonably necessary for a lawful and clearly identified purpose.

5. How We Collect Personal Data

We may collect personal data:

• directly from you when you place an order, create an account, submit a form, request a quote, contact us, or use our services;

• automatically through your use of our website, app, or related systems;

• from payment providers, logistics providers, support platforms, analytics providers, and other service providers where relevant to your transaction or service relationship;

• from business contacts, partners, or public sources where reasonably necessary for commercial, compliance, or anti-fraud purposes.

6. Purposes of Processing

We may process personal data where reasonably necessary to:

• operate, administer, maintain, and improve our website, app, products, and services;

• process orders, payments, deliveries, warranties, repairs, hosting arrangements, and support requests;

• create and manage customer accounts;

• communicate with you regarding transactions, support, service updates, technical matters, and security issues;

• detect, prevent, investigate, and address fraud, unauthorized activity, abuse, or security incidents;

• comply with legal, tax, accounting, regulatory, sanctions, export control, and record-keeping obligations;

• send newsletters and marketing communications to customers who have provided the required consent;

• establish, exercise, or defend legal claims.

We do not use personal data for automated decision-making or profiling that produces legal or similarly significant effects based on the information currently provided.

7. Legal Bases for Processing

Where the GDPR or similar laws apply, we may process personal data on one or more of the following legal bases:

• performance of a contract or steps taken at your request before entering into a contract;

• compliance with a legal obligation;

• legitimate interests pursued by OneMiners or a relevant third party, including operation of our business, provision of support, service administration, fraud prevention, information security, and protection of legal rights;

• consent, where consent is required by applicable law, including for certain cookies and marketing communications.

Where we rely on legitimate interests, we do so only where such interests are not overridden by your interests, rights, or freedoms under applicable law.

8. Cookies and Similar Technologies

We use cookies and similar technologies, including tools associated with Google Analytics, Google Ads, and Shopify analytics, to operate our website, understand usage, improve performance, and support marketing activities.

We use a cookie banner that provides accept and reject options and is intended to block non-essential cookies before consent is obtained. Where required by law, non-essential cookies and similar technologies will be used only after appropriate consent has been given.

You may also manage certain cookie preferences through your browser settings or any cookie preference tools made available on our website.

9. Disclosure of Personal Data

We may disclose personal data, where reasonably necessary, to:

• payment processors and financial service providers;

• shipping, warehousing, customs, logistics, and delivery providers;

• technical, infrastructure, hosting, repair, cloud, communications, analytics, and IT service providers;

• professional advisers, including legal, accounting, tax, audit, insurance, and compliance advisers;

• regulators, courts, law enforcement agencies, or other public authorities where required or permitted by law;

• affiliates, successors, counterparties, or transaction partners in connection with a merger, restructuring, acquisition, financing, insolvency proceeding, or sale of all or part of our business.

We do not sell personal data in the ordinary commercial sense unless expressly stated otherwise.

10. International Data Transfers

Because OneMiners is operated by a U.S. company and may use service providers that operate in multiple jurisdictions, personal data may be transferred to, stored in, or accessed from countries outside your country of residence, including outside the European Economic Area, where necessary to operate our business and provide our services. GDPR requires notice of such transfers and, where applicable, use of appropriate safeguards.

Where required by applicable law, we will take steps intended to ensure that such transfers are made subject to an appropriate legal basis and appropriate safeguards. These safeguards may include contractual protections, adequacy mechanisms, or other legally recognized transfer tools, as applicable. GDPR permits transfers where appropriate safeguards are used.

By using our website or services, or by otherwise providing personal data to us, you acknowledge that your personal data may be processed in jurisdictions whose data protection laws may differ from those of your country of residence.

You may contact us at info@oneminers.com if you would like further information about the safeguards used for relevant international transfers, where applicable.

11. Data Retention

We retain personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide products and services, maintain records, comply with legal or regulatory obligations, detect and prevent fraud, resolve disputes, and enforce agreements. Retention periods may vary depending on the type of data and the applicable legal, accounting, tax, contractual, or operational requirement.

12. Data Security

We implement administrative, technical, and organizational measures designed to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or unauthorized access.

However, no system, network, website, transmission method, or storage platform can be guaranteed to be fully secure. Accordingly, to the maximum extent permitted by law, we do not guarantee absolute security and disclaim liability for unauthorized access, loss, or disclosure except to the extent caused by our failure to comply with legal obligations that cannot be excluded by law.

13. Marketing Communications

We send newsletters, promotional communications, and similar marketing content only to customers or users who have provided the required consent.

You may withdraw consent or opt out of marketing communications at any time by using the unsubscribe function in the communication or by contacting us at info@oneminers.com.

Operational, administrative, transactional, account-related, security-related, and service-related communications are not marketing communications and may still be sent where necessary.

14. Your Rights

Subject to applicable law and appropriate identity verification, you may have the right to request:

• access to personal data;

• correction of inaccurate or incomplete data;

• deletion of personal data;

• restriction of processing;

• objection to certain processing;

• data portability;

• withdrawal of consent where processing is based on consent;

• the right to lodge a complaint with a competent supervisory authority.

These rights are not absolute and may be limited, denied, or conditioned where permitted by law, including where necessary to comply with legal obligations, maintain records, protect legal claims, prevent fraud, protect the rights of others, or preserve security.

To exercise applicable rights, contact: info@oneminers.com

15. Mobile App Account Deletion

If you use the OneMiners mobile app, you may request deletion of your app account through any in-app deletion functionality we make available or by contacting us at info@oneminers.com.

Some data may nevertheless be retained where reasonably necessary for legal, tax, accounting, security, fraud-prevention, dispute-resolution, warranty, hosting, transaction-record, or other lawful business purposes.

16. Third-Party Services and Links

Our website, communications, and services may include links to or integrations with third-party services, websites, applications, or platforms. We do not control and are not responsible for the privacy, security, or data-handling practices of such third parties. Your use of those third-party services is governed by their own terms and privacy policies.

17. Children

Our website and services are not intended for persons 18 years of age or younger, and we do not knowingly collect personal data from children. If we become aware that personal data has been collected from a person in violation of this policy or applicable law, we may take steps to delete that data as required by law.

18. Changes to This Privacy Policy

We may revise this Privacy Policy from time to time in our discretion to reflect changes in law, operations, vendors, business structure, services, security practices, or data-processing activities. Updated versions will be posted on this page with a revised Last Updated date.

To the extent permitted by law, any revised version will become effective when posted unless otherwise stated.

19. Contact

If you have questions regarding this Privacy Policy or our privacy practices, or if you wish to exercise applicable privacy rights, please contact:

CircleHash LLC d/b/a OneMiners
701 TILLERY ST 12
Austin, Texas 78702
United States
Email: info@oneminers.com